Reliable communication plays an important role in keeping holiday parks safe and running efficiently, especially when sites are at their busiest. Haven operates parks of different sizes across the UK, ranging from large locations with accommodation, leisure facilities, roads and outdoor areas spread across extensive grounds to smaller sites where dependable coverage is equally important.
During peak periods, teams need to communicate quickly while managing increased guest numbers, seasonal employees and changing conditions across the parks. Haven needed radio systems that could provide consistent coverage in different environments and weather conditions while supporting everyday operations, staff safety and a positive experience for guests. The systems also needed the flexibility to accommodate additional demand during school holidays, events and festivals.
MTech has supplied and supported radio communications across multiple Haven parks for more than five years. As every park has its own layout and operational requirements, each radio system is designed around the individual site, taking into account its size, terrain, coverage requirements and the needs of the teams using it.
Radio Systems Designed Around Each Park
Our engineers carry out site surveys and ongoing reviews to understand how teams operate and identify the areas where dependable coverage matters most. Each system is then designed to provide clear audio, reliable coverage and straightforward operation throughout the park.
MTech supplies and supports two way radios from Motorola, Hytera and Lugra. This allows equipment to be selected around the requirements of each individual park while providing consistent support across Haven’s different locations.
Flexible Long and Short Term Hire
Haven uses a combination of long term and short term radio hire to meet changing requirements throughout the year.
Long term hire provides the core radio equipment needed for everyday communication, including repeaters where required to improve coverage across larger sites and areas where the landscape or terrain can make communication more challenging.
Additional Radios for Busy Periods and Events
When guest numbers increase during school holidays, festivals and other events, Haven can add short term hire radios to its existing system. This allows individual parks to increase capacity when required without purchasing equipment that may only be needed for part of the year.
Earpieces can also be provided for teams requiring more discreet communication, helping employees remain connected while minimising disruption to guests.
Reliable Communication Across Multiple Parks
Haven now has flexible radio communication systems supporting teams across multiple UK parks. Employees can remain connected as they move around each site, helping departments coordinate activity, respond more quickly and work with greater confidence.
Combining systems designed around individual parks with flexible hire means each location can access the equipment and support it needs throughout the year.
As requirements change, additional equipment can be introduced to accommodate busy seasons, new events and future growth. With continued support from MTech, Haven and Bourne Leisure have dependable radio systems that can adapt to the changing demands of each park.



