Service & Repair

Two Way Radio Repair, Servicing and Maintenance

Something wrong with your two way radio? Not a problem just get in touch with MTech Irish Radio Communications and we’ll get it sorted, fast.

Our team of experienced engineers provide a friendly, efficient and professional service whatever the issue whether you have a single handset playing up or you’re experiencing signal disruption across your site and need someone to take a look.

With more than two decades of experience, there won’t be many problems we haven’t seen before. And if it’s something we can’t fix, we’ll quickly recommend a replacement so you’re never left without your radios.

FIXED PRICE REPAIR

We offer a straightforward fixed price repair service with a free quotation provided before any work begins. Labour is included in the repair price, while replacement parts and delivery are quoted separately where required.

We repair handsets and ancillary equipment from all major manufacturers including Motorola, Hytera, Kenwood, Icom, Entel and Lugra, using state-of-the-art testing equipment and original parts where available.

Please note: Batteries, antennas, replacement parts and replacement housings on certain models are not included in the fixed price and will be quoted separately. Collection and return delivery charges also apply where required.

ON-SITE SERVICE VISIT

Prefer us to come to you? Our engineers are available to visit your site and carry out preventative servicing and health checks to help keep your radio system performing reliably.

During an onsite service visit we can provide:

  • Radio programming and configuration checks
  • Battery capacity and battery health testing
  • General health checks of your radios
  • Site coverage checks
  • User training and best practice guidance
  • General health checks of your onsite radio infrastructure
  • Diagnosis of faults requiring further investigation

Please note: If a radio is found to require extensive repairs or replacement parts, it may need to be returned to our workshop. Any workshop repairs will be quoted separately before work is carried out.

MAINTENANCE & SUPPORT

Keep your communications running smoothly with one of our flexible maintenance packages. We can tailor a package to suit your organisation, helping reduce downtime and keep your equipment performing at their best.

We offer:

  • Fixed price monthly maintenance contracts
  • Annual service agreements covering labour and eligible repairs
  • Loan radios while yours are being repaired
  • Telephone support for technical queries

We’ll build a package around your requirements and budget whether you have five handsets or five hundred.

SUBMIT YOUR REPAIR

Repair and Servicing Form

  • To book in your repair, please complete our Repair Returns Form. After clicking submit, you will receive a copy of your information via email.

    Please print the completed information and send your radios to:

    FAO: Service
    MTech Irish Radio Communications
    Unit 8A Naas Road Business Park
    Muirfield Drive, Naas Road
    Dublin 12

    Please include your radios with their batteries and antennas where possible.

  • Please add a row below for each radio being sent in for repair. Add the Serial Number, the current issue with the equipment and also note whether it is being sent in with its Battery, Antenna or Belt Clip so we can ensure everything is accounted for upon arrival.

  • Make/Model?Serial Number?Issue with Radio?Under Warranty?Battery?Antenna?Belt Clip? 
  • Terms and Conditions

    Our Fixed Price Repair service includes standard labour and replacement parts required to restore your radio to full working order under normal wear and tear. Replacement batteries, antennas and, on some models, replacement housings are chargeable where required. Collection and delivery services are available at an additional cost.

    Account customers require a Purchase Order before repairs begin. All other customers pay in advance by card or BACS.

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Want to find out more? Please get in touch today | 01 450 6666 | info@ircl.ie

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